A window cleaning contract that prevents arguments sets exactly what gets cleaned, how often, what it costs, who provides access, and who is responsible if a pane breaks: the parties, a precise scope (interior, exterior, screens, tracks, sills, pane and story count), the price and extras, the schedule, access and parking terms, a weather policy, a pre-existing-damage and breakage clause, and proof of insurance. The breakage clause is the one most window cleaners forget — and the one that saves you.
We build websites and lead engines for window cleaners, not legal forms, so treat this as a checklist rather than legal advice. Window work is low-dollar per job but high-volume, and the disputes are almost always about scope and glass. Spell both out.
Interior, exterior, or both; screens, tracks, and sills in or out; number of panes and stories. "Wash the windows" is where the "you missed the screens" argument starts. Itemize it.
For recurring accounts, set the frequency (monthly, quarterly), the visit window, and the cancellation notice. One-time cleans just need the date and arrival window.
The price, what it covers, and a clear extras list — hard-water removal, paint or construction debris, screen repair, second-story add-ons. Define extras up front so you are not negotiating on a ladder.
Who opens gates, moves cars, and disarms alarms; where the crew parks; and a trip-charge clause if the property is inaccessible on the scheduled day.
Exterior windows and rain do not mix. State that you reschedule for weather at no charge and that a spot-free guarantee does not cover rain within a set window after service.
Note scratches, failed seals, and cracks before you start. You repair glass your crew breaks; you are not liable for panes already compromised. A start-of-job photo settles most claims.
Most window cleaning disputes are about glass that was already bad. A good clause:
You do not need a lawyer for most window work. A solid template is fine when:
Pay an attorney for a one-time review once you sign multi-year commercial contracts, take on high-rise or rope-access work, or hire crews. A couple hundred dollars on the contract is cheap next to one broken storefront pane you cannot prove was already cracked.
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A clean agreement holds the account. Filling the route with new recurring customers is the other half, and the part we handle. We build the window cleaning website and SEO that put you in front of homeowners and property managers searching, with 24/7 AI lead capture so the booking request never goes to voicemail. Sites start at $249/month with a free working demo in 48 hours, month-to-month, and you own it.
More for window cleaners: window cleaning SEO, window cleaning estimate template, and SEO for home services.
Parties, a precise scope (interior, exterior, screens, tracks, panes, stories), price and extras, schedule and frequency, access and parking, a weather policy, a breakage and pre-existing-damage clause, proof of insurance, and payment terms.
Document pre-existing scratches, failed seals, and cracks with photos before starting. You repair glass your crew breaks; you are not liable for panes already compromised. The start-of-job photo settles most claims.
For commercial and route work, yes — a set frequency, price, and cancellation notice make revenue predictable. One-time residential cleans just need a clear, accepted estimate or simple service agreement.
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