The right auto glass software is the management system built around the two things that make a glass shop run: NAGS part pricing and EDI insurance billing, plus scheduling and mobile dispatch. Common picks include GlassBiller, Mainstreet, Glaxis, and Omega EDI, running roughly $100–$400 a month. The right one depends on how much of your work is insurance versus cash, whether you run mobile techs, and how many locations you operate.
We're a web and marketing agency, not a software reseller, so this is the honest breakdown: what the software does, the pricing tiers, how to choose, and the one thing it won't do — bring you new glass jobs.
The industry runs on NAGS part numbers and pricing. Good software pulls the right glass, moldings, and clips for the vehicle and prices the job to the standard insurers expect — so you quote accurately instead of guessing or undercharging.
Most windshield work is insurance work. EDI billing submits claims electronically through the third-party administrators (like Safelite Solutions and LYNX) and gets you paid faster with fewer rejections. This is the single biggest time-saver in the software.
A lot of glass work is mobile. Routing techs efficiently, tracking jobs in the field, and texting customers an arrival window keeps your crews productive and your reviews high. Dispatch is where a busy shop lives or dies.
Job tracking, technician notes, recalibration documentation, and the numbers — close rate, average ticket, insurance vs. cash mix — that tell you where the money is and whether your pricing holds up.
The important gap: management software is excellent at running the jobs you have and poor at finding new ones. New job flow is a separate problem.
Keep your management system for NAGS, EDI, and dispatch. We handle the other half — bringing in new jobs. Our Start Getting Leads plan is $249/mo: a hand-built site that ranks for "windshield replacement near me," with 24/7 AI lead capture that answers questions and books mobile service. Grow in Google at $597/mo adds the SEO engine and attribution; a custom CRM is available from $1,750/mo. Free demo in 48 hours, and you own everything.
Related: auto glass marketing, auto glass SEO, how customers choose an auto glass shop, and more tools in the business software guides.
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Systems built around NAGS part pricing and EDI insurance billing — GlassBiller, Mainstreet, Glaxis, Omega EDI — plus scheduling and mobile dispatch. The core jobs are NAGS lookup and pricing, electronic claims, work orders, and routing mobile techs.
Most management systems run $100–$400 a month, sometimes per user or per location, with EDI and dispatch add-ons on top. Scheduling-only tools cost less; full NAGS-and-EDI suites cost more. The biggest payback is time saved on insurance billing.
Yes. Shop software handles pricing, billing, and dispatch but rarely brings new jobs. For that you need a website that ranks for "windshield replacement near me" and captures mobile-service requests. Our site plus AI lead capture is $249/month.
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